While we hope you love your order, there may be times when you need to return items to us.

To do so, simply follow the instructions for your location: UK, USA, EU & Rest Of World.

Our returns policy is 28 days from the date you receive your order.

Returns can take up to 10 working days to be processed.

  • Items must be unworn, unwashed, undamaged, unused, with all original tags and labels attached
  • Please refrain from trying on clothes while wearing heavy makeup, perfume or in a smokey environment
  • items which are returned marked or with a discernible scent may be refused a refund as they are not fit for resale.
  • This does not affect your statutory rights.
UK
UK RETURNS FOR REFUNDFREERoyal Mail Tracked
International Returns

For any orders made before 9.30am BST 3rd August please contact our web team for return instructions

Returns PolicyReturn MethodCost 
INTERNATIONAL RETURNS28 days from the day you receive your orderRefunds from outside the UK on orders are now handled by our third party logistics partner Global E - see details belowFor Europe:
DHL standard (£5) or
DHL express service (£10)

For rest of world:
DHL express (£10) only

For any orders made before 9.30am BST 3rd August please contact our web team for return instructions