While we hope you love your order, there may be times when you need to return items to us. To do so, simply follow the instructions for your location: UK, USA, EU & Rest Of World.
Please note: Items must be unworn, unwashed, undamaged, unused, with all original tags and labels attached. Please refrain from trying on clothes while wearing heavy makeup, perfume or in a smokey environment - items which are returned marked or with a discernible scent may be refused a refund as they are not fit for resale. This does not affect your statutory rights.
Returns can take up to 14 days to be processed.
|UK RETURNS||Returns Policy||Return Method||Cost|
|UK RETURN FOR REFUND||28 days from the day you receive your order||Royal Mail Tracked||FREE|
|UK RETURN FOR EXCHANGE||28 days from the day you receive your order (If Stock Is Available)||Royal Mail Tracked||FREE|
|EU & REST OF WORLD RETURNS (NOT USA)||Returns Policy||Return Method||Cost|
|EU / REST OF WORLD RETURN FOR REFUND||28 days from the day you receive your order||You must arrange return shipping||You must pay return shipping|
|EU / REST OF WORLD RETURN FOR EXCHANGE||NOT AVAILABLE||-||-|
|USA RETURNS||Returns Policy||Return Method||Cost|
|USA RETURN FOR REFUND||28 days from the day you receive your order||Visit the portal here to generate your pre-paid return label, following the steps on screen||A flat fee of $7 will be deducted from your refund, to cover the cost of return shipping|
|USA RETURN FOR EXCHANGE||NOT AVAILABLE||-||-|