UK DELIVERY

Our Latest Delivery Update

We’re still open online and sending out lots of happy clothes but to ensure the safety of our small team all orders and processing returns will take a little longer than usual. Thank you for your patience - Lizzie, Oriele (L,R) and all of Team Sugarhill x

UK DeliveryDelivery TimeDelivery MethodCost
Orders over £25.002-4 working days from dispatch.Royal Mail Tracked. Signature required.Free
Orders under £24.992-4 working days from dispatch.Royal Mail Tracked. Signature required.
£3.95

     E-Gift cards are delivered by email only. Our gift cards have no additional processing fees.

As you’ll be aware COVID-19 is having an effect all around the world and as such there will be delays and suspensions to our international delivery services moving forward. Please check your location from the effected countries list below supplied by our shipping partners:

Embargo
Saudi Arabia, Austria, China, Djibouti, India, Lithuania, Moldova, Montenegro, Albania, Armenia,
Belarus, Brunei, Iraq, Ivory Coast, Kazakhstan, Libya, Panama, Peru, Sri Lanka, Tunisia

Expected delay of 48hrs or more to regular service
Taiwan, France, Jordan, Kuwait, South Korea, Ukraine, Italy, Austria, El Salvador, Spain

Expected delay of 48hrs or less to regular service
Greece, Israel, New Zealand, USA, Bahrain, Kenya, Oman, Qatar, Russia, South Africa, Switzerland, Czech Republic, Denmark, Estonia, Finland, Hong Kong, Luxembourg, Malaysia, Netherlands, Slovenia, Sweden

UK RETURNS UPDATE

We know that planning how to return products right now could be quite stressful, so any Sugarhill Brighton orders placed from 16th March 2020 will qualify for an extended returns period of 90 days with immediate effect. Our standard returns policy rules still apply, but we hope this will make life a little bit easier.

Learn More

European Delivery

European DeliveryDelivery TimeDelivery MethodCost
Europe orders over £60 Delivery in 3-5 working days from dispatch. FedEx. Signature required.Free
Europe orders under £60Delivery in 3-5 working days from dispatch.FedEx. Signature required.
£8.00

EUROPE RETURNS UPDATE

We know that planning how to return products right now could be quite stressful, so any Sugarhill Brighton orders placed from 16th March 2020 will qualify for an extended returns period of 90 days with immediate effect. Our standard returns policy rules still apply, but we hope this will make life a little bit easier. 

Learn More

Rest of the World Deliveries

Rest Of World DeliveryDelivery TimeDelivery MethodCost
Orders over £90 Delivery in 5-7 working days from dispatch. FedEx. Signature required.Free
Orders under £90Delivery in 5-7 working days from dispatch.FedEx. Signature required.
£10.00

REST OF WORLD RETURNS UPDATE

We know that planning how to return products right now could be quite stressful, so any Sugarhill Brighton orders placed from 16th March 2020 will qualify for an extended returns period of 90 days with immediate effect. Our standard returns policy rules still apply, but we hope this will make life a little bit easier. 

Learn More

We offer usa shipping on our usa store - us.sugarhillbrighton.com

We ship to the following countries:

UK: UK Mainland, NI, Jersey, and Guernsey.
EUROPE: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and Norway.
REST OF WORLD: USA, Canada, Hong Kong, Japan, UAE, and Singapore.

We offer USA shipping on our USA store - us.sugarhillbrighton.com

Any customs or import duties are charged once the parcel reaches its destination country. These charges (if any) must be paid by the recipient of the parcel.

Unfortunately, we have no control over charges imposed in individual countries, and cannot predict what these may be. Customs policies vary from country to country; if you have any concerns at all, then you should contact your local customs office.

All times are estimates depending on the particular service used and cannot be guaranteed. These may vary depending on external factors and should be taken as approximate times only. Please note that delays may occur during high traffic periods on sugarhillbrighton.com such as sales, Christmas and during large discount promotions. Please order early to avoid disappointment.