As we navigate this strange time together, we wanted to reach out to let you know what we are doing as a small business.
We are lucky enough that our studio team are able to work from home. Our next day delivery option is unavailable but our online store will still be running, our warehouse team is adhering to high safety measures with extra cleaning, hand washing and hygiene in place to ensure that your parcels have been packed taking all necessary precautions.
We know that fashion won't be at the top of your priorities at the moment, but we hope that by continuing to share our latest fun prints, charity collaborations and happy vibes we can offer a little light relief and some semblance of normality.
We have always strived to make clothes and content that make people happy, with this in mind we’d love to know what you want to see from us during this difficult time. Let us know by emailing us at firstname.lastname@example.org
Stay safe and take care of each other.
Free UK delivery on orders £25+
We've lowered our UK Free Delivery threshold to now include any order over £25.
Free 90 day UK returns policy
We know that planning how to return products right now could be quite stressful, so any Sugarhill Brighton orders placed from 16th March 2020 will qualify for an extended returns period of 90 days with immediate effect.
15% off you 1st online order
We'd love you to tell your friend about us and right now we're offering an automatic 15% off all first time orders. Not valid on Sale items.
Yes. We are following the advice of Public Health England and you can still shop online and receive your order via Royal Mail contactless delivery. Public Health England (PHE) has advised that people receiving parcels are not at risk of contracting the coronavirus (COVID-19) PHE has advised there’s no current evidence to suggest that the virus can be transmitted from packages.
The wellbeing of our team is very important to us. All of our studio team are now working from home. Our Outlet stores are closed for the time being. Our warehouse team are operating safely, with additional hygiene measures, gloves and contactless Royal Mail collections.
We've increased our returns deadline to 90 days for the foreseeable future. So if you need to send something back to us but can't get to the Post Office (or don't feel safe doing so), there's no rush.
In these uncertain times, it feels important to spread a little kindness where possible. We're asking you to nominate someone you know who deserves a little pick me up. Maybe they are medical staff, a key worker or someone currently in isolation. Nominate them in the comments on our Instagram and we'll choose 5 people to receive a free Sugarhill treat from us, via post.Find us on Instagram
An Inbox of Happy Mail
We pride ourselves on creating happy, feel-good clothing and while we hope seeing our latest fun print or colourful jumper might brighten your day we understand you might need a little something extra from us right now. We're going to endeavour to add free 'happy distractions' to every email we send you, whether it's our favourite podcasts, must-see movies, online freebies or just some pictures of cute animals.
With this in mind we’d love to know what you want to see from us during this difficult time. Let us know by emailing us at email@example.com
Sign up to our newsletter
If you're not already on our mailing list, come join the fun!